Earlier this year I attended a food retail executive conference and had the pleasure of hearing Doug Stephens – author of “The Retail Revival: Re-Imagining Business for the New Age of Consumerism” – share his insights during a morning keynote session. Stephens suggested that all of the connectivity consumers are enjoying today thanks to technology and their devices means “the store is everywhere…media IS the store.” I found that to be really profound. But what he […]